The Influence of Staff Training on Employee Performance in Public Hospital in Wajir County, Kenya.

Author: Ahmed Salat Swaleh, Dr. Ibrahim Nyaboga (PhD),

Date: 2025

Abstract: Employee performance is a critical factor in the delivery of effective healthcare services, particularly in public hospitals where demand often outstrips available resources. In Wajir County, Kenya, the quality of healthcare services is significantly influenced by the competence and efficiency of the medical and support staff working in public health institutions. One of the key strategies for enhancing employee performance is staff training, which equips employees with the necessary knowledge, skills, and attitudes to perform their roles effectively and adapt to emerging challenges in the healthcare sector. The purpose of the study was to investigate the Influence of Staff Training on Employee Performance in Public Hospital in Wajir County, Kenya. It is apparent that various motivational strategies play key roles in shaping the performance of employees in any organization despite the most organization have not been able to pin point the crucial motivational strategies and the extent to which they affect the individual employee performance. The study targets a population of 412 employees from lower carde to top management working in public Hospital in Wajir county in 2018, out of which a sample of 106 respondents representing 26% of the target population will be selected. Stratified random sampling was utilized in selecting the respondents for the study. This is considered representative and reliable for generalization. Primary data was collected from the study respondents using questionnaire. A pilot study was conducted on data collection instrument to pre-test its validity before the main survey while data reliability was measured using Cronbach’s alpha coefficient. Data was analyzed using multiple regressions analysis method and presented through tables, charts and graphs. Statistical package for social sciences (SPSS)version 23.0 was used to aid coding, entry and analysis of qualitative data. Finally, there was conclusion and recommendation based on the findings. The conclusions presented herein are based on the findings from the analysis and are structured according to the study's objectives. Each conclusion addresses the key areas investigated in the study, providing a comprehensive understanding of the factors influencing employee performance in public hospitals in Wajir County. The study concluded that training plays a fundamental role in enhancing employee performance in public hospitals. Employees who receive well-structured, relevant, and continuous training are better equipped to perform their duties efficiently, leading to improved service delivery. However, gaps in accessibility and the relevance of training programs were identified as key challenges. Many employees expressed dissatisfaction with the limited availability of training opportunities and the misalignment of some programs with their job responsibilities. Addressing these shortcomings by implementing a structured and needs-based training framework will be essential for maximizing employee competence and overall hospital performance.Public hospitals should implement structured training programs that align with employees’ job responsibilities. Regular needs assessments should be conducted to identify and address specific skill gaps. Increasing the frequency of training and ensuring accessibility for all employees will improve competence and job performance.

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